Terms of Service

Welcome to Hanoi Healing Spa by MAY. By booking or using our services, you agree to the following terms.

Bookings & appointments

• Appointments can be made via WhatsApp, Zalo, phone, or by walking in (subject to availability).
• Please arrive a few minutes early so your full service time can be enjoyed.
• If you are running late, let us know — your service may be shortened to respect other guests.

Prices

• All prices are listed in Vietnamese Dong (₫); USD amounts are approximate and for reference only.
• Prices and services may change without prior notice. Final pricing may vary with the products and duration chosen.

Cancellations

If you need to cancel or reschedule, please contact us in advance so we can offer your slot to another guest. We appreciate your consideration.

Health & comfort

Please tell your therapist about any allergies, injuries, skin conditions, pregnancy, or discomfort before your treatment so we can care for you safely.

Contact

Questions? Reach us at 0862 051 089 or on WhatsApp. Address: 63 Hàng Cót, Hoàn Kiếm, Hà Nội.